Information

Food, allergen and collection information

Food hygiene and registration

The Cake Cove is a home-based food business operating from Chatham. We are committed to preparing food carefully, responsibly and in line with applicable food hygiene requirements.

Food business registration: Registered with Medway Council

Allergen information

Our products are made in a home kitchen that handles ingredients including cereals containing gluten, eggs, milk, nuts, peanuts, soya and other common allergens.

While we take care to manage ingredients and provide information where possible, we cannot guarantee that any product is completely free from traces of allergens.

Please tell us about any allergy or dietary requirement when you enquire or place an order. We will provide relevant ingredient and allergen information before your order is confirmed where appropriate.

Collection

Orders are currently available for collection from Chatham, kent. Exact collection details and times will be confirmed when your order is agreed.

Once collected, customers are responsible for transporting and storing their order safely. Cakes should be handled carefully and kept in line with any storage guidance provided.

Bespoke orders

Celebration cakes are handmade to order. Colours, decorations and finishing details may vary slightly from inspiration images or previous examples, as each item is individually made.

Photographs

We may photograph completed cakes for use on our website and social media. We will not share personal information about customers without permission.